--- title: Patient Knowledge Base | Knowledge Base description: Patient Knowledge Base --- [Skip to content](https://kb.rgnmed.com/patient-knowledge-base#main-content) ![image004.png\]](https://kb.rgnmed.com/hs-fs/hubfs/image004.png?width=150&height=47&name=image004.png) Open main navigation Close main navigation How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://kb.rgnmed.com/) 2. [Patient Knowledge Base](https://kb.rgnmed.com/patient-knowledge-base) # Patient Knowledge Base ## Getting Started - [For Patients: Benchmarc™](https://kb.rgnmed.com/for-patients-benchmarc) - [What Is Benchmarc™?](https://kb.rgnmed.com/what-is-benchmarc) - [Dashboard Guide](https://kb.rgnmed.com/dashboard-guide) - [When Should I Register With Benchmarc?](https://kb.rgnmed.com/when-should-i-register-with-benchmarc) ## Account Set-Up - [How to Sign Up for Benchmarc\_inCytes™](https://kb.rgnmed.com/how-to-sign-up-for-benchmarc_incytes) - [How Do I Change My Benchmarc Language?](https://kb.rgnmed.com/how-do-i-change-my-benchmarc-language) - [Registration via Email](https://kb.rgnmed.com/registration-via-email) - [Registration via Self-Enrollment Link/QR code](https://kb.rgnmed.com/registration-via-self-enrollment-link/qr-code) - [Registration via SMS](https://kb.rgnmed.com/registration-via-sms) - [Deleting Your Account](https://kb.rgnmed.com/deleting-your-account) See less ▼ ## Entering Data - [How to Complete a Survey](https://kb.rgnmed.com/how-to-complete-a-survey) - [Keyboard Accessibility](https://kb.rgnmed.com/keyboard-accessibility) ## Troubleshooting - [App Compatibility](https://kb.rgnmed.com/app-compatibility) - [Browser Recommendations and Troubleshooting](https://kb.rgnmed.com/browser-troubleshooting) - [I Closed the Registration Screen by Mistake. How to Restore My Onboarding Process?](https://kb.rgnmed.com/i-closed-the-registration-screen-by-mistake.-how-to-restore-my-onboarding-process) - [I Created an Account But It Has No Medical Records](https://kb.rgnmed.com/i-created-an-account-but-it-has-no-medical-records) - [I Don't See My Images or Graph](https://kb.rgnmed.com/i-dont-see-my-images-or-graph) - [Login Troubleshooting](https://kb.rgnmed.com/login-troubleshooting) - [Registration Troubleshooting](https://kb.rgnmed.com/registration-troubleshooting) - [What Should I Do If I Notice a Mistake/Unlocalized Text/a Bug in the App?](https://kb.rgnmed.com/what-should-i-do-if-i-notice-a-mistake/unlocalized-text/a-bug-in-the-app-1) See less ▼ ## Frequently Asked Questions - [Can I Edit the Survey After Completing It?](https://kb.rgnmed.com/can-i-edit-the-survey-after-completing-it) - [Can I Print My Records From Benchmarc?](https://kb.rgnmed.com/can-i-print-my-records-from-benchmarc) - [Can I Receive a Survey Reminder on My Mobile Phone?](https://kb.rgnmed.com/can-i-receive-a-survey-reminder-on-my-mobile-phone) - [Can I Recover My Account if I Don’t Remember My Email or Password?](https://kb.rgnmed.com/can-i-recover-my-account-if-i-dont-remember-my-email-or-password) - [Can I Use Benchmarc if I Don’t Have an Email Address?](https://kb.rgnmed.com/can-i-use-benchmarc-if-i-dont-have-an-email-address) - [Can I Use the Same Account For Multiple Clinicians?](https://kb.rgnmed.com/can-i-use-the-same-account-for-multiple-clinicians) - [Do You Have a Mobile App?](https://kb.rgnmed.com/do-you-have-a-mobile-app-1) - [How Do I Check the Consent I Signed?](https://kb.rgnmed.com/how-do-i-check-the-consent-i-signed) - [How to Opt Out of Push Notifications](https://kb.rgnmed.com/how-to-opt-out-of-push-notifications) - [How Do I Opt-Out From SMS?](https://kb.rgnmed.com/how-do-i-opt-out-from-sms) - [How Do I Permanently Delete My Benchmarc Account?](https://kb.rgnmed.com/how-do-i-permanently-delete-my-benchmarc-account) - [How Do I Update My Email Address](https://kb.rgnmed.com/how-do-i-update-my-email-address) - [How to Change or Reset My Password](https://kb.rgnmed.com/how-to-change-or-reset-my-password) See less ▼ ## Health Records - [How to Read My Report?](https://kb.rgnmed.com/how-to-read-my-report) ## Privacy and Security - [Automatic Logout](https://kb.rgnmed.com/automatic-logout) - [How Can One Delete His or Her Personal Data?](https://kb.rgnmed.com/how-can-one-delete-his-or-her-personal-data) - [How Can One Retrieve His or Her Personal Data?](https://kb.rgnmed.com/how-can-one-retrieve-his-or-her-personal-data) - [How Does My Healthcare Professional Protect PHI?](https://kb.rgnmed.com/how-does-my-healthcare-professional-protect-phi) - [Learn More About Your Rights Relating to Personal Data](https://kb.rgnmed.com/learn-more-about-your-rights-relating-to-personal-data) - [Two-Factor Authentication](https://kb.rgnmed.com/two-factor-authentication-1) - [What Is Patient Health Information?](https://kb.rgnmed.com/what-is-patient-health-information) - [What Do You Use Personal Data For?](https://kb.rgnmed.com/what-do-you-use-personal-data-for) - [What Is Personal Data?](https://kb.rgnmed.com/what-is-personal-data) - [What Personal Data Do You Collect?](https://kb.rgnmed.com/what-personal-data-do-you-collect) - [What Steps Do You Take to Protect Personal Data?](https://kb.rgnmed.com/what-steps-do-you-take-to-protect-personal-data) - [Where Do You Document Your Policies Regarding Personal Data?](https://kb.rgnmed.com/where-do-you-document-your-policies-regarding-personal-data) - [Where Do You Store Personal Data?](https://kb.rgnmed.com/where-do-you-store-personal-data) - [Who Is My Data Privacy Officer?](https://kb.rgnmed.com/who-is-my-data-privacy-officer) See less ▼ - [Investigator Knowledge Base](https://kb.rgnmed.com/investigator-knowledge-base#main-content) - [Getting Started](https://kb.rgnmed.com/investigator-knowledge-base#getting-started) - [Account/Profile Settings](https://kb.rgnmed.com/investigator-knowledge-base#account-profile-settings) - [Case and Patient Management](https://kb.rgnmed.com/investigator-knowledge-base#case-and-patient-management) - [Tasks](https://kb.rgnmed.com/investigator-knowledge-base#tasks) - [Reports](https://kb.rgnmed.com/investigator-knowledge-base#reports) - [Circles](https://kb.rgnmed.com/investigator-knowledge-base#circles) - [FAQs](https://kb.rgnmed.com/investigator-knowledge-base#faqs) - [Glossary](https://kb.rgnmed.com/investigator-knowledge-base#glossary) - [Patient Knowledge Base](https://kb.rgnmed.com/patient-knowledge-base#main-content) - [Getting Started](https://kb.rgnmed.com/patient-knowledge-base#getting-started) - [Account Set-Up](https://kb.rgnmed.com/patient-knowledge-base#account-set-up) - [Entering Data](https://kb.rgnmed.com/patient-knowledge-base#entering-data) - [Troubleshooting](https://kb.rgnmed.com/patient-knowledge-base#troubleshooting) - [Frequently Asked Questions](https://kb.rgnmed.com/patient-knowledge-base#frequently-asked-questions) - [Health Records](https://kb.rgnmed.com/patient-knowledge-base#health-records) - [Privacy and Security](https://kb.rgnmed.com/patient-knowledge-base#privacy-and-security) - [Submit a Ticket](https://kb.rgnmed.com/submit-a-ticket) [![Chill listening crop-3](https://kb.rgnmed.com/hs-fs/hubfs/image001.png?width=128&height=40&name=image001.png "Chill listening crop-3")](https://www.rgnmed.com/) Copyright © 2026, RegenMed, Inc.