Knowledge Base
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Patient Knowledge Base
Investigator Knowledge Base
Getting Started
Account/Profile Settings
Case and Patient Management
Tasks
Reports
Circles
FAQs
Glossary
Policy Documents
Patient Knowledge Base
Getting Started
Account Set-Up
Entering Data
Troubleshooting
Frequently Asked Questions
Health Records
Privacy and Security
Submit a Ticket
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Knowledge Base
Patient Knowledge Base
Investigator Knowledge Base
Getting Started
Account/Profile Settings
Case and Patient Management
Tasks
Reports
Circles
FAQs
Glossary
Policy Documents
Patient Knowledge Base
Getting Started
Account Set-Up
Entering Data
Troubleshooting
Frequently Asked Questions
Health Records
Privacy and Security
Submit a Ticket
Patient Knowledge Base
Getting Started
For Patients: Benchmarc™
What Is Benchmarc™?
Dashboard Guide
When Should I Register With Benchmarc?
Account Set-Up
How to Sign Up for Benchmarc_inCytes™
How Do I Change My Benchmarc Language?
Registration via Email
Registration via Self-Enrollment Link/QR code
Registration via SMS
Deleting Your Account
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Entering Data
How to Complete a Survey
Keyboard Accessibility
Troubleshooting
App Compatibility
Browser Recommendations and Troubleshooting
I Closed the Registration Screen by Mistake. How to Restore My Onboarding Process?
I Created an Account But It Has No Medical Records
I Don't See My Images or Graph
Login Troubleshooting
Registration Troubleshooting
What Should I Do If I Notice a Mistake/Unlocalized Text/a Bug in the App?
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Frequently Asked Questions
Can I Edit the Survey After Completing It?
Can I Print My Records From Benchmarc?
Can I Receive a Survey Reminder on My Mobile Phone?
Can I Recover My Account if I Don’t Remember My Email or Password?
Can I Use Benchmarc if I Don’t Have an Email Address?
Can I Use the Same Account For Multiple Clinicians?
Do You Have a Mobile App?
How Do I Check the Consent I Signed?
How to Opt Out of Push Notifications
How Do I Opt-Out From SMS?
How Do I Permanently Delete My Benchmarc Account?
How Do I Update My Email Address
How to Change or Reset My Password
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Health Records
How to Read My Report?
Privacy and Security
Automatic Logout
How Can One Delete His or Her Personal Data?
How Can One Retrieve His or Her Personal Data?
How Does My Healthcare Professional Protect PHI?
Learn More About Your Rights Relating to Personal Data
Two-Factor Authentication
What Is Patient Health Information?
What Do You Use Personal Data For?
What Is Personal Data?
What Personal Data Do You Collect?
What Steps Do You Take to Protect Personal Data?
Where Do You Document Your Policies Regarding Personal Data?
Where Do You Store Personal Data?
Who Is My Data Privacy Officer?
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