---
title: Automatic Logout
description: The privacy and confidentiality of your information is our top priority.
---

[Skip to content](https://kb.rgnmed.com/automatic-logout#main-content)

![image004.png\]](https://kb.rgnmed.com/hs-fs/hubfs/image004.png?width=150&height=47&name=image004.png)

Open main navigation

Close main navigation

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Knowledge Base](https://kb.rgnmed.com/?hsLang=en)
2. [Patient Knowledge Base](https://kb.rgnmed.com/patient-knowledge-base?hsLang=en)
3. [Privacy and Security](https://kb.rgnmed.com/patient-knowledge-base?hsLang=en#privacy-and-security)

# Automatic Logout

## The privacy and confidentiality of your information is our top priority.

This security feature is a part of our ongoing commitment to protecting your data. With this feature, if you forget to log out of Benchmarc, the next person that uses that computer or electronic device will not have access to your account.  

This is especially beneficial to you if you share computers in the workplace, if you work on public computers or if you are concerned that someone will use your electronic device when you leave it unattended.

If you are the only user of your device, you can leave "Keep me signed in" while registration or signing in (actually, it's selected by default), and the system will never log you out

| ![](https://uploads-ssl.webflow.com/5f6e1c0200239d4debc07579/62ead5ac8a6a15806c705e4b_Keep%20me%20signed%20in_Registration_Patient.png) | ![](https://uploads-ssl.webflow.com/5f6e1c0200239d4debc07579/62ead6098923707510544226_Keep%20me%20signed%20in_Sign%20in.png) |
| --- | --- |

 

If you uncheck the box, it means that the system will log you out if there has been inactivity for 30 minutes. Before logging you out, 15 minutes before, the system will warn you how soon the session expires

![](https://uploads-ssl.webflow.com/5f6e1c0200239d4debc07579/62ead6f719b0a24664a43961_Expiring%20session.png)

‍

If you continue working on the site, your session will be automatically prolonged. So, if there's still no activity, the system will log you out and you'll need to enter your password to prolong the session.

![](https://uploads-ssl.webflow.com/5f6e1c0200239d4debc07579/62ead74bd09635100dd3a212_Session%20expired.png)

- [Investigator Knowledge Base](https://kb.rgnmed.com/investigator-knowledge-base?hsLang=en#main-content)

    - [Getting Started](https://kb.rgnmed.com/investigator-knowledge-base?hsLang=en#getting-started)
    - [Account/Profile Settings](https://kb.rgnmed.com/investigator-knowledge-base?hsLang=en#account-profile-settings)
    - [Case and Patient Management](https://kb.rgnmed.com/investigator-knowledge-base?hsLang=en#case-and-patient-management)
    - [Tasks](https://kb.rgnmed.com/investigator-knowledge-base?hsLang=en#tasks)
    - [Reports](https://kb.rgnmed.com/investigator-knowledge-base?hsLang=en#reports)
    - [Circles](https://kb.rgnmed.com/investigator-knowledge-base?hsLang=en#circles)
    - [FAQs](https://kb.rgnmed.com/investigator-knowledge-base?hsLang=en#faqs)
    - [Glossary](https://kb.rgnmed.com/investigator-knowledge-base?hsLang=en#glossary)
- [Patient Knowledge Base](https://kb.rgnmed.com/patient-knowledge-base?hsLang=en#main-content)

    - [Getting Started](https://kb.rgnmed.com/patient-knowledge-base?hsLang=en#getting-started)
    - [Account Set-Up](https://kb.rgnmed.com/patient-knowledge-base?hsLang=en#account-set-up)
    - [Entering Data](https://kb.rgnmed.com/patient-knowledge-base?hsLang=en#entering-data)
    - [Troubleshooting](https://kb.rgnmed.com/patient-knowledge-base?hsLang=en#troubleshooting)
    - [Frequently Asked Questions](https://kb.rgnmed.com/patient-knowledge-base?hsLang=en#frequently-asked-questions)
    - [Health Records](https://kb.rgnmed.com/patient-knowledge-base?hsLang=en#health-records)
    - [Privacy and Security](https://kb.rgnmed.com/patient-knowledge-base?hsLang=en#privacy-and-security)
- [Submit a Ticket](https://kb.rgnmed.com/submit-a-ticket?hsLang=en)

[![Chill listening crop-3](https://kb.rgnmed.com/hs-fs/hubfs/image001.png?width=128&height=40&name=image001.png "Chill listening crop-3")](https://www.rgnmed.com/)

<https://www.linkedin.com/company/regenmedllc> <https://www.facebook.com/profile.php?id=100091396846485> <https://twitter.com/RWECircles>

Copyright © 2026, RegenMed, Inc.