Knowledge Base
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Investigator Knowledge Base
Investigator Knowledge Base
Getting Started
Account/Profile Settings
Case and Patient Management
Tasks
Reports
Circles
FAQs
Glossary
Policy Documents
Patient Knowledge Base
Getting Started
Account Set-Up
Entering Data
Troubleshooting
Frequently Asked Questions
Health Records
Privacy and Security
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Knowledge Base
Investigator Knowledge Base
Investigator Knowledge Base
Getting Started
Account/Profile Settings
Case and Patient Management
Tasks
Reports
Circles
FAQs
Glossary
Policy Documents
Patient Knowledge Base
Getting Started
Account Set-Up
Entering Data
Troubleshooting
Frequently Asked Questions
Health Records
Privacy and Security
Submit a Ticket
Investigator Knowledge Base
Getting Started
Getting Started: For Industry
Getting Started: For Larger Provider Groups
Getting Started: For Societies and Foundations
Getting Started: For Sole Practitioners
Account/Profile Settings
Automatic Logout Feature
Changing Password
Customizing Profile
Data Storage
Enabling Two Factor Authentication
inCytes Account Types
Inviting/Removing Team Members
Invoicing
Messaging Team Members
Registration for the inCytes™ Clinician Portal
Setting Up Language and Communication
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Case and Patient Management
Advanced Case Settings
Anonymous Case Creation
Assigning A New Patient To An Existing Case
Case Creation Estimate
Case Scheduling
Changing the Type of Case Funding For the Investigator
Contacting Your Patients in inCytes™
Creating a New Case
Creating a Test Case
Customizing Patient Emails
Editing a Case
Editing the Survey Completion Date
Editing Patient Contact Information
Enabling Patient Emails
Finding a Case
Generating link for patient self-enrollment
Methods of Patient Enrollment
Monitoring Patient Enrollment Rate
Monitoring Patient Registration
Monitoring Progress
Notifications Time Settings
Patient Communication
Patient Consent
Patient Emails
Reminding Patients to Complete Surveys
Registering a Patient
Removing Cases
Resending Survey Reminders to a Patient
Resending an Invitation to a Patient
Selecting Server for PI data
Scheduling Notifications within a Patient's Time Zone
SMS Patient Communications
Uploading a Historical Case
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Tasks
Completing Surveys
Editing Surveys
Finding the Required Task
Granting Access to Data for Service Providers
HCP Assisted Registration
Reassigning Tasks (for Service Providers)
Sending Patient Surveys
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Reports
Adding Indication/Treatment to Patient Report
Baseline Survey Completion Rate
Building a New Report
Building Cohorts
Circle Analytics
Circle Raw Data Export
Configuring a Report
Configuring Cohorts
Exporting a Report
Reading Cohorts
Renaming Report
Removing the Report
Report Builder: Determining X axis
Report Builder: Determining Y Axis
Report Builder: Selecting Circle
Updating Report
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Circles
Accepting an Invitation to a Circle
Accepting an Invitation (for a Service Provider member)
Advanced Circle Settings/Data Access Settings
Allocating Subscriptions
Archiving or Restoring Your Circle
Circle Analytics_Analyzing Patient Data
Circle Languages Supported
Customizing Your Circle
Funding Investigators
Leaving a Circle
Messaging Investigators In Your Circle
Observational Protocol Hierarchy
Observational Protocol
Re-assigning Circle Administration
Inviting/Removing Investigators from Circle
Shared Cases
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FAQs
Browser Troubleshooting and Recommendations
Can I Add a Link to the Circle Description?
Can I Add the Date to the Scoring Group?
Can I Adjust Push Reminders to My Needs?
Can I Assign More Than One Delegate for the Survey so They can Assist in Completing Surveys?
Can I Change the Order of the Surveys in My Protocol Version?
Can I Create A Case For A Patient Who Is Being Treated By Another Clinician?
Can I Create a Case without Sending an Enrollment Email to the Patient?
Can I Email My Patients to Remind Them of a Survey?
Can I Enroll the Same Patient into Multiple Circles?
Can I Limit Completing the Survey for Patients When It’s not Relevant Anymore?
Can I Make Patients' PI Data Visible to Service Providers?
Can I Request a Change in the Protocol?
Can I Request a Change in the Protocol?
Can I Select Different Protocol Versions for My Patients?
Can I Select a Scoring Group as a Cohort Filter?
Can I Select the Date to Compare Data/results in the Report Builder?
Can I Select Which PROMs to be Displayed in the Patient's Report?
Can the Investigator Create Two Cases for One Patient within One Circle?
Can Two Users in the Same Circle Have the Same Team Members?
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Do You Have a Mobile App For Patients?
How Can Multiple Clinicians Create Cases For The Same Patient?
How do I See all My Cases/Patients/Circles/Tasks?
How Do I Install the Benchmarc App?
How RegenMed Can Enroll Your Patients for You
How to Become a Funder?
How to Bookmark inCytes™ to My Browser?
How to Bookmark Pages on Any Browser
How to Clear My Browser Cache
How to Find PHI
How to Review My Protocol
How to Request an Observational Protocol
How to Whitelist inCytes™ Email Address
How Will I Know A Survey is Due for My Patient?
I Can’t Create a Case. How to Troubleshoot Case Creating Issues
I Can’t Fund the User While Inviting Him
I Can’t Open The Exported Report On My Computer
I Don’t See Export Button in the Report Builder
I Don't See My Patient’s Images
I Have Problems With Access to the App Tabs
Is the Existing Report Automatically Updated with the New Data?
PROMs Available in inCytes™
Some Data is Missing in the Downloaded Report
What are the System Requirements Needed to Use inCytes?
What Circle Role(s) to Select?
What Data Security Measures Do You Have to Protect My Data?
What if My Patient Doesn’t Want to Provide Their Email Address?
What is an Open API Integration?
What is the Difference Between Adding a Case vs Adding a Patient?
What Is The Difference Between Case Creation Date And Case Commencement Date?
What Should I Do if I Notice a Mistake/Unlocalized Text/a Bug in the App?
Where Can I Find Circle Statistics?
Why is My Patient Not Receiving the Email?
Will the Patient Receive an SMS Reminder If They Are Not Registered on the Patient Portal?
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Glossary
Alerts
Benchmarc™
Benchmarc™ Notifications
Benchmarc™ Office Brochure
Bounced Emails
Bundles
Canonical Questions
Case
Case Alerts
Case Creation Date
Case Funder
Chargeable failed SMS
Circle
Circle Administrator
Circle Founder
Circle Member
Clinical Path
Circle Request Form
Commencement Date
Customized Branding Elements
Customization Elements
Delegates
Expiration Date
Funder
Glossary: all terms
inCytometrist
Non-PHI Circle
Observation
Observational Protocol
Observational Protocol Report
Observational Protocol Request Form
Observational Protocol Revisions
OTC drugs
Outliers
Patient
Patient ID
Patient De-identified Information (Non-PHI)
Patient Health Information (PHI)
Patient Report
PHI Circle
PI Region
Primary Circle
PROMs
Push Reminders
Question
Real-World Data
Real-World Evidence
Report
Response
Scoring Groups
Secondary Circle/s
Service Provider
Subscription
Support and Training
Survey
Surveys
Survey Scheduling
Team
Team Member
Treatment Date
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Policy Documents
Compliance with 21 CFR PART 11 and Analogs
Implementation Of Commission Decision (EU) 2021/914
inCytes™ Data Breach Policy
inCytes™ Patient Consent (June, 2022)
inCytes™ Personal Data Architecture
Standard Non-Disclosure Agreement
inCytes™ Privacy Policy
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