You can monitor un/successful registrations in multiple ways:
- From Your Patient list
- From Your Tasks list
- From Your Task Details Screen
- From Your Case Detail screen
From Your Patient list
by checking the date they joined. Status “Pending” means that the patient has not registered yet
From Your Tasks list
You can distinguish the status of a patient by their icon:
- Registered patients are marked with a black icon
- Not registered patients are marked with a white icon
You can also filter out not registered patients. To do this, select:
- Task Status: Open
- Delegate: Patient
- Patient Status: Not Registered
- Set the required due period (by entering manually or using the calendar icon)
And all the tasks meeting the set filter parameters will display.
From Your Task Details Screen
At the top right of the task detail screen you’ll see the button RESEND INVITATION if this patient hasn’t registered yet. Clicking this button will re-invite the patient to the app.
From Your Case Detail screen
At the top right of the Case detail screen you’ll see the button RESEND INVITATION if this patient hasn’t registered yet. Clicking this button will re-invite the patient to the app.
Learn how to resend invitations to unregistered patients and monitor patient enrollment rate.