--- title: Registering a Patient description: "Enroll your patients once and improve their treatment for a lifetime\nAdd new patient\nRegister patient" --- [Skip to content](https://kb.rgnmed.com/registering-a-patient#main-content) ![image004.png\]](https://kb.rgnmed.com/hs-fs/hubfs/image004.png?width=150&height=47&name=image004.png) Open main navigation Close main navigation How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://kb.rgnmed.com/?hsLang=en) 2. [Investigator Knowledge Base](https://kb.rgnmed.com/investigator-knowledge-base?hsLang=en) 3. [Case and Patient Management](https://kb.rgnmed.com/investigator-knowledge-base?hsLang=en#case-and-patient-management) # Registering a Patient ## Enroll your patients once and improve their treatment for a lifetime --- In this article you will learn about: - **[Registering a patient](https://kb.rgnmed.com/registering-a-patient#registering)** - **[Registering a patient with no information](https://kb.rgnmed.com/registering-a-patient#patientwithnoinfo)** - **[Pending patients](https://kb.rgnmed.com/registering-a-patient#pending)** --- ### Registering a Patient [![](https://kb.rgnmed.com/hs-fs/hubfs/chrome_cI4BTyLQau-png.png?width=688&name=chrome_cI4BTyLQau-png.png)](https://kb.rgnmed.com/hubfs/Add%20New%20Patient.png?hsLang=en) 1\. Select **Patients** in the navigation bar on the left 2\. Click **+ADD PATIENT** at the top right of the screen 3\. Enter the patient's contact information and click **SUBMIT,** andthe patient will immediately receive an email invitation to sign up for the [Personal Patient Portal](https://kb.rgnmed.com/what-is-benchmarc?hsLang=en). Please make sure that the patient email address is correct. Otherwise, it will be marked as [bounced](https://kb.rgnmed.com/bounced-emails?hsLang=en) and the patient won’t get any emails.  To fill in more info about a new patient, click **SHOW PERSONAL INFORMATION,** where you can provide patient's first/middle/last name, [PI Region](https://kb.rgnmed.com/glossary-incytes?hsLang=en#P), and preferred *language of communication\** . \*The patient will get an invitation email on the language you selected. However, the patient portal will open in the browser language set on the patient’s device. Additionally, they have the ability to [change the language of the interface](https://kb.rgnmed.com/how-do-i-change-my-benchmarc-language?hsLang=en) directly in the personal patient portal settings.     ### Registering a Patient with no Information You can add a patient without providing any information about them. In this case, after adding them to the system the patient will have only their Patient ID which can be used for future case creation. [![](https://kb.rgnmed.com/hubfs/chrome_VErwVuIait-png.png)](https://kb.rgnmed.com/hubfs/chrome_VErwVuIait-png.png?hsLang=en) ### **Pending Patients** You can monitor whether a patient [successfully enrolled or not](https://kb.rgnmed.com/how-will-i-know-if-a-patient-completed-registration?hsLang=en) and [resend them invitations](https://kb.rgnmed.com/how-to-resend-an-invitation-to-a-patient?hsLang=en) if required. --- You can also add a new patient directly while [**creating a new case**](https://kb.rgnmed.com/creating-a-new-case?hsLang=en).   - [Investigator Knowledge Base](https://kb.rgnmed.com/investigator-knowledge-base?hsLang=en#main-content) - [Getting Started](https://kb.rgnmed.com/investigator-knowledge-base?hsLang=en#getting-started) - [Account/Profile Settings](https://kb.rgnmed.com/investigator-knowledge-base?hsLang=en#account-profile-settings) - [Case and Patient Management](https://kb.rgnmed.com/investigator-knowledge-base?hsLang=en#case-and-patient-management) - [Tasks](https://kb.rgnmed.com/investigator-knowledge-base?hsLang=en#tasks) - [Reports](https://kb.rgnmed.com/investigator-knowledge-base?hsLang=en#reports) - [Circles](https://kb.rgnmed.com/investigator-knowledge-base?hsLang=en#circles) - [FAQs](https://kb.rgnmed.com/investigator-knowledge-base?hsLang=en#faqs) - [Glossary](https://kb.rgnmed.com/investigator-knowledge-base?hsLang=en#glossary) - [Patient Knowledge Base](https://kb.rgnmed.com/patient-knowledge-base?hsLang=en#main-content) - [Getting Started](https://kb.rgnmed.com/patient-knowledge-base?hsLang=en#getting-started) - [Account Set-Up](https://kb.rgnmed.com/patient-knowledge-base?hsLang=en#account-set-up) - [Entering Data](https://kb.rgnmed.com/patient-knowledge-base?hsLang=en#entering-data) - [Troubleshooting](https://kb.rgnmed.com/patient-knowledge-base?hsLang=en#troubleshooting) - [Frequently Asked Questions](https://kb.rgnmed.com/patient-knowledge-base?hsLang=en#frequently-asked-questions) - [Health Records](https://kb.rgnmed.com/patient-knowledge-base?hsLang=en#health-records) - [Privacy and Security](https://kb.rgnmed.com/patient-knowledge-base?hsLang=en#privacy-and-security) - [Submit a Ticket](https://kb.rgnmed.com/submit-a-ticket?hsLang=en) [![Chill listening crop-3](https://kb.rgnmed.com/hs-fs/hubfs/image001.png?width=128&height=40&name=image001.png "Chill listening crop-3")](https://www.rgnmed.com/) Copyright © 2026, RegenMed, Inc.