Can I Create A Case For A Patient Who Is Being Treated By Another Clinician?

No, you can’t. Additionally, it is important to note that a healthcare provider can create multiple cases for a single patient (e.g., for different medical conditions or treatments). The patient, in turn, has the convenience of being able to switch between these cases directly from their Personal Patient Portal Homepage and access the information related to their various healthcare needs. 

If you ever need to assign your case to a colleague so they can view and contribute to the patient's medical records and stay updated on the patient's progress while you’re away, reach out to your Account Manager who can provide you with the necessary information and guidance about Service Provider access