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Investigator Knowledge Base
Getting Started
Account/Profile Settings
Case and Patient Management
- Advanced Case Settings
- Anonymous Case Creation
- Assigning A New Patient To An Existing Case
- Case Creation Estimate
- Case Scheduling
- Changing the Type of Case Funding For the Investigator
- Contacting Your Patients in inCytes™
- Creating a New Case
- Creating a Test Case
- Customizing Patient Emails
- Editing a Case
- Editing the Survey Completion Date
- Editing Patient Contact Information
- Enabling Patient Emails
- Finding a Case
- Generating link for patient self-enrollment
- Methods of Patient Enrollment
- Monitoring Patient Enrollment Rate
- Monitoring Patient Registration
- Monitoring Progress
- Notifications Time Settings
- Patient Communication
- Patient Consent
- Patient Emails
- Reminding Patients to Complete Surveys
- Registering a Patient
- Removing Cases
- Resending Survey Reminders to a Patient
- Resending an Invitation to a Patient
- Selecting Server for PI data
- Scheduling Notifications within a Patient's Time Zone
- SMS Patient Communications
- Uploading a Historical Case
- Data Migration Service
- Patient Enrollment Portal “PEP”
Tasks
Reports
- Adding Indication/Treatment to Patient Report
- Baseline Survey Completion Rate
- Building a New Report
- Building Cohorts
- Circle Analytics
- Circle Raw Data Export
- Configuring a Report
- Configuring Cohorts
- Exporting a Report
- Reading Cohorts
- Renaming Report
- Removing the Report
- Report Builder: Determining X axis
- Report Builder: Determining Y Axis
- Report Builder: Selecting Circle
- Updating Report
Circles
- Accepting an Invitation to a Circle
- Accepting an Invitation (for a Service Provider member)
- Advanced Circle Settings/Data Access Settings
- Allocating Subscriptions
- Archiving or Restoring Your Circle
- Circle Analytics_Analyzing Patient Data
- Circle Languages Supported
- Customizing Your Circle
- Funding Investigators
- Leaving a Circle
- Messaging Investigators In Your Circle
- Observational Protocol Hierarchy
- Observational Protocol
- Re-assigning Circle Administration
- Inviting/Removing Investigators from Circle
- Shared Cases
FAQs
- Browser Troubleshooting and Recommendations
- Can I Add a Link to the Circle Description?
- Can I Add the Date to the Scoring Group?
- Can I Adjust Push Reminders to My Needs?
- Can I Assign More Than One Delegate for the Survey so They can Assist in Completing Surveys?
- Can I Change the Order of the Surveys in My Protocol Version?
- Can I Create A Case For A Patient Who Is Being Treated By Another Clinician?
- Can I Create a Case without Sending an Enrollment Email to the Patient?
- Can I Email My Patients to Remind Them of a Survey?
- Can I Enroll the Same Patient into Multiple Circles?
- Can I Limit Completing the Survey for Patients When It’s not Relevant Anymore?
- Can I Make Patients' PI Data Visible to Service Providers?
- Can I Request a Change in the Protocol?
- Can I Request a Change in the Protocol?
- Can I Select Different Protocol Versions for My Patients?
- Can I Select a Scoring Group as a Cohort Filter?
- Can I Select the Date to Compare Data/results in the Report Builder?
- Can I Select Which PROMs to be Displayed in the Patient's Report?
- Can the Investigator Create Two Cases for One Patient within One Circle?
- Can Two Users in the Same Circle Have the Same Team Members?
- Contact Us
- Do You Have a Mobile App For Patients?
- How Can Multiple Clinicians Create Cases For The Same Patient?
- How do I See all My Cases/Patients/Circles/Tasks?
- How Do I Install the Benchmarc App?
- How RegenMed Can Enroll Your Patients for You
- How to Become a Funder?
- How to Bookmark inCytes™ to My Browser?
- How to Bookmark Pages on Any Browser
- How to Clear My Browser Cache
- How to Find PHI
- How to Review My Protocol
- How to Request an Observational Protocol
- How to Whitelist inCytes™ Email Address
- How Will I Know A Survey is Due for My Patient?
- I Can’t Create a Case. How to Troubleshoot Case Creating Issues
- I Can’t Fund the User While Inviting Him
- I Can’t Open The Exported Report On My Computer
- I Don’t See Export Button in the Report Builder
- I Don't See My Patient’s Images
- I Have Problems With Access to the App Tabs
- Is the Existing Report Automatically Updated with the New Data?
- PROMs Available in inCytes™
- Some Data is Missing in the Downloaded Report
- What are the System Requirements Needed to Use inCytes?
- What Circle Role(s) to Select?
- What Data Security Measures Do You Have to Protect My Data?
- What if My Patient Doesn’t Want to Provide Their Email Address?
- What is an Open API Integration?
- What is the Difference Between Adding a Case vs Adding a Patient?
- What Is The Difference Between Case Creation Date And Case Commencement Date?
- What Should I Do if I Notice a Mistake/Unlocalized Text/a Bug in the App?
- Where Can I Find Circle Statistics?
- Why is My Patient Not Receiving the Email?
- Will the Patient Receive an SMS Reminder If They Are Not Registered on the Patient Portal?
- Why Do We Have Different Measures Of Cases In Different Places?
Glossary
- Alerts
- Benchmarc™
- Benchmarc™ Notifications
- Benchmarc™ Office Brochure
- Bounced Emails
- Bundles
- Canonical Questions
- Case
- Case Alerts
- Case Creation Date
- Case Funder
- Chargeable failed SMS
- Circle
- Circle Administrator
- Circle Founder
- Circle Member
- Clinical Path
- Circle Request Form
- Commencement Date
- Customized Branding Elements
- Customization Elements
- Delegates
- Expiration Date
- Funder
- Glossary: all terms
- inCytometrist
- Non-PHI Circle
- Observation
- Observational Protocol
- Observational Protocol Report
- Observational Protocol Request Form
- Observational Protocol Revisions
- OTC drugs
- Outliers
- Patient
- Patient ID
- Patient De-identified Information (Non-PHI)
- Patient Health Information (PHI)
- Patient Report
- PHI Circle
- PI Region
- Primary Circle
- PROMs
- Push Reminders
- Question
- Real-World Data
- Real-World Evidence
- Report
- Response
- Scoring Groups
- Secondary Circle/s
- Service Provider
- Subscription
- Support and Training
- Survey
- Surveys
- Survey Scheduling
- Team
- Team Member
- Treatment Date
- Circle Alias