What Is The Difference Between Case Creation Date And Case Commencement Date?

Case Creation Date - the Case Creation Date is automatically generated and cannot be modified. It represents the date when the case was added to inCytes and can be viewed on the Case Detail page.

 

Case Commencement Date - The Case Commencement Date is the date that determines the scheduling for your pre-treatment surveys. You have the option to keep it unchanged or set a future date if you want to delay the start of the case. This feature can be helpful when you need some time between adding the case to inCytes and the actual commencement of the case. 

Commencement date affects sending: 

  • patient enrollment email  
  • pre-treatment survey/s 

If the Case Commencement date=0 days in your protocol settings, case commencement is the same as the case creation date. 

 

The Registration email will only be sent to the patient on the actual Commencement day, not earlier. Pre-treatment surveys will begin to be sent to the patient according to the Case Commencement date.


Learn how to adjust case scheduling to your needs.